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F R E Q U E N T L Y15spaceA S K E D15spaceQ U E S T I O N S


D O W N L O A D
Q.: I received an email with the download link for the database. But the link is missing, not working, or just gets me back to the CFD webpage.

A: Please re-visit the CFD download page and complete the request form using a compatible browser:
  • CHROME
  • FIREFOX
  • IE 8 or greater
  • SAFARI
If you are using SAFARI, please make sure you have enabled JavaScript in your browser preferences.
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Q.: How do I enable JavaScript in SAFARI?

A: On a PC:
  1. In the Edit drop-down menu at the top of the window, select Preferences...
  2. Select the Security icon/tab at the top on the window.
  3. Then, check the Enable JavaScript checkbox.
  4. Close the dialog box to save your changes.
  5. Finally, refresh your browser.

On a MAC:
  1. From the Safari menu, select Preferences.
  2. Select the Security icon/tab at the top of the window.
  3. Check the Enable JavaScript checkbox under the Web content category.
  4. Close the dialog box to save your changes.
  5. Finally, refresh your browser.
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Q.: My download stalled. What should I do?

A: The database has a file size of approx. 1.5 GB. It is best to access the download link from a fast (campus) connection. Slower connections may eventually time-out.
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Q.: I successfully downloaded the ZIP archive. But it does not open / expand properly.


A: Your download timed out with only an incomplete ZIP archive. Re-access the download link from a faster internet connection.
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I M A G E S
Q.: Do you have other images besides those included in the CFD?

A: All publicly available images are included in the database. We continue to collect new images for inclusion in the CFD and will make them available with revised releases of the database. Check back regularly with chicagofaces.org for any available updates.
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Q.: I just need a few images, matched for certain criteria. Can you send me those images instead of the full database?

A: Feel free to download the CFD and select the images that match your criteria using the supplied norming data.